Excited?
Excited clients are not a bonus — they’re a design material. We’ve watched the same brief produce two completely different outcomes depending on whether the client came in energised or resigned. Excited client energy doesn’t just make meetings easier; it changes what branding becomes possible.
If you are the only one who is excited, you are probably working for the damn wrong people!
I admit. In the past ten years, the whole nature of my work has changed from an agency design studio to a branding design studio. It was not easy. Shifting the perspective changed the nature of my work and the process behind it, but I feel this is where I can help the most. Helping smaller clients build their brands with strong visual language is something I love to explore. My role as a design director for agile new brands (still avoiding startups) is living proof of how important it is to kick off a brand with a strong visual language.
They have a story, they are excited, they are thankful, they are hard-working individuals, they care, they work more than I do, and they have a future. They get me excited to the point where I don’t sleep.
It is a roller coaster, but that’s what I am here for. Because of that, it helps to follow some simple rules in the studio. They work and it took me years to master them 😉
Never kill a client.
Never get drunk with a client.
Take everything personally.
Get shit done.
Get excited.
Why Excited Client Energy Shapes Every Branding Decision
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Every Element Has a Job
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Everything beautiful is analog
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Time
Time in design is the one resource studios consistently undervalue, including us. We've spent twenty years learning that the pressure to compress it rarely produces better work — it produces faster work, which is a different thing entirely. Time in design shapes every decision, from the first sketch to the final output.
How Much Does Branding Cost?
Branding cost is the question every client asks first, and it's almost always the wrong place to start. We've worked through 128 projects since 2004, and the budget conversation only makes sense after we understand what the brand actually needs to do. Branding cost without that context is just a number with nothing holding it up.
The Worst Kind of Project
Unrealized design projects are, without question, the worst thing that happens to a studio. Not the difficult client. Not the impossible brief. The work you believed in completely — refined, presented, defended — that simply never saw the light. We've built 81 logos and collected over 80 awards, and still, it's the unrealized design projects that occupy the most space in the room.
Self-Doubt in the Design Process – It Means You’re Halfway There
Self-doubt in the design process is not the problem — ignoring it is. We've watched it surface in almost every serious project we've taken on over two decades, and we've stopped trying to push past it. Designer self-doubt, when you learn to sit with it, is usually the clearest signal that the work is getting close to something real.