Public design commissioning is not a matter of preference — there is a right way and everything else. We've worked through enough flawed briefs, misaligned procurement structures, and well-meaning but broken processes to know exactly where the public commissioning of design goes wrong, and what it looks like when it doesn't.

Design wisdom proverbs don't come from books. They come from the gap between what a client asked for and what they actually needed — a gap we've been navigating since 2004. These twelve distillations aren't motivational. They're diagnostic, drawn from real projects where design wisdom proverbs were the only honest way to say what went wrong, or right.

Rebranding without losing your audience is less about design decisions and more about sequencing them. Every rebrand we've led starts with the same question: what does your audience actually recognise you by — and is that the thing you're planning to change? Getting that wrong is how you rebrand without losing your audience on paper, but quietly lose them anyway.

Every element has a job — or it doesn't belong on the page. That's the single discipline that has shaped our work since 2004. When purposeful graphic design is the standard, nothing survives by accident: not the weight of a comma, not the gap between two blocks of colour. Every element has a job, and we've spent two decades making sure each one earns it.

AI killed lorem ipsum quietly, somewhere between the first GPT prompt and the moment clients started sending actual copy on day one. We noticed it not as a loss but as a correction — design built around real words is harder, more honest, and significantly better. That's the shift AI killed lorem ipsum protecting us from confronting for decades.

How to use AI without losing your soul is the wrong question only if you've already handed your thinking over. We haven't. After two decades of building identities from first principles, we treat AI the same way we treat every other tool that arrived promising to replace us — useful precisely where it stops pretending to think, and dangerous the moment we let it. How to use AI without losing your soul starts with knowing what your soul actually contributes.

Logos that last are rarely accidents. After 81 identities built over twenty years, we've learned to distrust trend and trust structure — the marks that endure are the ones stripped of everything circumstantial. What makes a logo that lasts isn't mystery; it's discipline applied at every decision point.

Brand dating strategy is something most studios won't admit they've ruined. We've watched clients walk into pitches dressed like a corporate handbook and wonder why nobody called back. The problem isn't the product — it's that design forgot to be interesting before it tried to be impressive.